be365 believes that gaming should always be fun, safe, and within your means. As a PAGCOR-regulated platform serving Filipino players, we take our responsible gaming obligations seriously – because your well-being matters more than any bet.
At be365, responsible gaming isn't just a checkbox – it's a core part of how we operate. We are licensed and regulated by PAGCOR (Philippine Amusement and Gaming Corporation), and as part of that license, we are required to maintain strict player protection standards. But beyond regulatory compliance, we genuinely care about the Filipino players who trust us with their entertainment.
Problem gambling is a real concern in the Philippines and across the world. It can affect anyone – from casual players in Manila to regular bettors in Cebu or Davao. The good news is that with the right tools and awareness, it's entirely possible to enjoy online casino games and sports betting on be365 without letting it negatively impact your life, your family, or your finances.
This page outlines the responsible gaming tools available on be365, the warning signs of problem gambling, and how to get help if you or someone you know needs it. We encourage every be365 player to read this page carefully and make use of the tools we provide.
be365 operates in full compliance with PAGCOR's responsible gaming framework. Our player protection policies are reviewed regularly to align with PAGCOR's latest guidelines for licensed online gaming operators in the Philippines.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use our responsible gaming tools or seek support.
Do you spend more money on gaming than you originally planned?
Do you chase losses by placing bigger bets to try to win back what you lost?
Has gaming started to affect your work, studies, or relationships?
Do you feel restless or irritable when you try to cut down on gaming?
Have you borrowed money or sold belongings to fund your gaming?
Do you hide your gaming activity from family or friends?
If any of these resonate, please use our self-exclusion or limit tools below.
Every registered be365 player has access to these responsible gaming tools directly from their account dashboard.
Set daily, weekly, or monthly deposit limits on your be365 account. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours – giving you a real cooling-off period before any changes take effect.
Set a maximum session duration so be365 automatically reminds you – or logs you out – when you've been playing for your chosen length of time. Keeping track of time is one of the simplest ways to stay in control.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your be365 account will be temporarily suspended and you will not be able to log in or place bets.
For players who need a longer break, be365 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Self-exclusion is a serious commitment – once activated, it cannot be reversed until the period expires.
Set a maximum amount you are willing to lose within a given period. When your losses reach the limit, be365 will prevent further bets until the period resets. This tool is especially useful for managing your gaming budget in PHP.
Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered in the current session. A quick reality check can make a big difference in keeping your gaming enjoyable and responsible.
Problem gambling can develop gradually. Watch out for these signs in yourself or someone you care about:
Responsible gaming is about enjoying be365 as entertainment, not as a source of income. Here's what healthy gaming looks like:
Self-exclusion is one of the most effective tools for players who feel their gaming is getting out of hand. Here's how to activate it on your be365 account:
Access your account via the be365 Login page. Make sure you are using your registered Philippine mobile number or email address.
Navigate to your account dashboard and select "Responsible Gaming" from the settings menu. All player protection tools are grouped here for easy access.
Choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent. Read the terms carefully – self-exclusion cannot be reversed before the period ends.
Confirm your self-exclusion request. Your be365 account will be suspended immediately. You will receive a confirmation via your registered email or mobile number.
If you need assistance activating self-exclusion or have questions, our 24/7 live chat support team is available inside your account dashboard, or you can email us at [email protected].
be365 offers a full range of limit-setting tools to help you manage your gaming activity responsibly. All limits are applied in Philippine Peso (PHP).
Increasing any limit requires a 24-hour cooling-off period before the change takes effect. Decreasing a limit takes effect immediately.
As a PAGCOR-regulated operator, be365 adheres to PAGCOR's responsible gaming standards. PAGCOR maintains a national responsible gaming program for all licensed operators in the Philippines, which includes player education, self-exclusion registries, and operator compliance audits.
Players may also contact PAGCOR directly to register for the national self-exclusion program, which applies across all PAGCOR-licensed gaming venues and platforms in the Philippines.
Under Philippine law and PAGCOR regulations, online casino gaming and sports betting are restricted to adults aged 21 years and older. No exceptions.
be365 strictly enforces the 21+ age requirement mandated by PAGCOR for all online gaming platforms operating in the Philippines. During the registration process, all new players are required to confirm that they are at least 21 years of age. Before any withdrawal can be processed, players must complete full KYC (Know Your Customer) verification, which includes submission of a valid Philippine government-issued ID confirming their date of birth.
If be365 has reason to believe that a registered account belongs to a person under the age of 21, the account will be immediately suspended pending verification. Any funds deposited by an underage player will be returned, and the account will be permanently closed.
We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. If you suspect that a minor has registered on be365, please contact our support team immediately via live chat or at [email protected].
Providing false information about your age during registration is a violation of be365's Terms & Conditions and may constitute a criminal offence under Philippine law.
Gaming is best enjoyed as entertainment. Set your limits, know your boundaries, and play within your means. be365 is here to support you every step of the way – because a safe player is a happy player.
21+ only · PAGCOR regulated · Play within your means